Transfer Test Returns policy

At TransferTests.co.uk, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return policy below:

Conditions for Return

  1. Unopened Products: All returns must be for products that remain unopened and in their original packaging.
  2. Credit Only: Returns will be issued as store credit only. No cash refunds will be provided.

Process for Return

  1. Contact Us: Before returning any product, please contact our customer service team at [email protected] to obtain a return authorisation.
  2. Shipping: The buyer is responsible for the cost of return postage. Please ensure the product is securely packaged to avoid damage during transit.
  3. Defective Products: If the product is defective, we will reimburse the return postage. Please contact us with details of the defect and, if possible, include photographic evidence.

Refund Procedure

  1. Once the returned product is received and inspected, we will notify you of the approval or rejection of your return.
  2. If approved, your store credit will be processed, and a credit will automatically be applied to your account for future purchases.

Important Notes

  • Store credit does not expire and can be used for any future purchase on our website.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over £50. We cannot guarantee that we will receive your returned item.

For any questions regarding our return policy, please contact us at [Customer Service Email] or [Customer Service Phone Number]. We are here to help and ensure your satisfaction with our products.

Thank you for shopping with TransferTests.co.uk.

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